returns

Clean terms. No noise.

If something arrives damaged, misprinted, or wrong, contact kazuyamaofficial@gmail.com within 30 days of delivery with the order number and clear photos. We will review it and, when approved, arrange a replacement or refund.

Damaged or wrong items

Covered issues include damaged goods, print defects, incorrect items, or an order that does not match what was purchased.

Size and change-of-mind returns

Because each piece is produced after purchase, returns for size choice, phone model choice, or change of mind are not guaranteed. Contact support anyway and we will review the case.

Shipping delays

If an order cannot ship within the stated timeframe, we will update you and give you the choice to continue waiting or cancel for a refund.

Refunds

Approved refunds go back to the original payment method. Bank and card processing times can vary after the refund is issued.